If your listing shows something wrong, or you would rather not be listed at all, we will sort it out. You do not need an account and you do not need to give a reason.
If the details are wrong
Follower counts, profile photos and bios are taken from your public profile, and they can fall behind if you have changed something recently or if your account was private when we last looked.
Send us a message with a link to your listing and to your social profile, and tell us what is wrong. We will correct it.
If you want to be removed
Send us a message with a link to your listing and ask to be removed. We will take it down. We will not ask you to justify it or try to talk you out of it.
Please include a way for us to confirm the profile is yours, for example messaging us from an email linked to the account, or mentioning something only the account owner would know. This is to protect you from someone else removing your listing.
How long it takes
We aim to action removals within one business day. Search engines can take a little longer to catch up with the change, which is outside our control, but the listing itself will be gone.
If you also have a Hive account
Removing a public listing is separate from closing an account. To do both, say so and we will handle them together. See Deleting your account and your data.